City Challenge:
Despite having a rich story to tell, Owatonna lacked awareness beyond its immediate neighbors. With a humble, Midwest attitude and no cohesive community-wide identity, the city struggled to deliver its message to the outside world. To achieve its long-term vision for growth and prosperity, Owatonna needed a unified voice to define and convey its many benefits to talent, visitors, businesses, and its own residents.
brand solution:
Through extensive community engagement and research, North Star uncovered a powerful story defined by a commitment to excellence and a drive to get things done, whether in municipal government, community groups, or person-to-person. The “Where the Extra Mile Takes You” branding provided the platform to tell a unified story to a variety of audiences. It also directly challenges preconceptions that their location is too remote by positioning that “extra mile” as the path to something special.